R. A. A. . da Conceição, F. D. . Gusmão, and L. M. . Martins, “The Function of Digitalization to Increase the Effectiveness and Efficiency of Public Service (Case Study in Dili Municipal Authority)”, ISJUTL, vol. 1, no. 01, pp. 605–610, Mar. 2026, doi: 10.3007/t3y52c06.