Bureaucratic Ethics in Public Service and Correlation and Interrelationship Between Ethics and Public Service and Bureaucracy

Authors

  • Elsa do Rosário Viegas da Costa
  • Fernando Dias Gusmão
  • Leoneto Madeira Martins

DOI:

https://doi.org/10.3007/q7ghy287

Keywords:

Bureaucratic Ethics, Public Service, Correlation and Interrelationship Ethics and Public Service

Abstract

This research analyzes the interrelationship between ethics and bureaucracy in the public service, focusing on the DNTT service in Dili. The main objective is to provide an understanding of the continuity and conflict between ethical principles (integrity, impartiality, accountability) and bureaucratic practice, and thus the consequences for public trust, service effectiveness, and fair consideration. Qualitative methodology using semi-structured interviews with DNTT staff, focus groups with citizens, and document analysis.

The results discovered are a lack of transparency, complicated bureaucratic processes, indications of favoritism and discrimination, and negative results for public perception. The discussion provides practical recommendations for institutional change-making according to the ethical paradigm, including continuous training, monitoring mechanisms, simplification of procedures, and public feedback mechanisms. The conclusion underlines that ethics is the foundation for strengthening the public service and recommends that future studies be conducted in other directions.

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Published

2025-11-10

Issue

Vol. 1 No. 01 (2025): Social Science and Humanities

Section

Articles

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How to Cite

Elsa do Rosário Viegas da Costa, Fernando Dias Gusmão, & Leoneto Madeira Martins. (2025). Bureaucratic Ethics in Public Service and Correlation and Interrelationship Between Ethics and Public Service and Bureaucracy. International Scientific Journal of UNPAZ Timor-Leste, 1(01), pp.300-307. https://doi.org/10.3007/q7ghy287